Terms & conditions

Travel Expenses

50 miles total travel is included per booking. For distances over 50 miles, the travel charges are 45p per mile. Journeys over 1.30mins an additional £10 per 30 mins will be added to the mileage.

• Parking – Expenses are charged to the client.

Trial Venue

Consultations are carried out at Gem’s address in Saltash, as she has a consultation room with plenty of space and natural light. Perfect for your wedding makeup trial! Or at your own home if you would prefer.

Single Bookings

Single bridal bookings made on a Friday and Saturday within peak times (1st April – 31st October) will have an additional charge of £20.00.

Payment Terms

To secure your wedding date in advance of your wedding day and trial, a non-refundable deposit / booking fee is required to confirm your wedding date.

• 50% deposit / booking fee of the total invoice amount.

This is deducted from your wedding day makeup and can be paid by BACS.

The deposit is required within 14 days to secure your booking, otherwise your date will be made available to other brides. The invoice balance is required at least 14 days in advance of your wedding day by BACS.

Failure to make payment will result in cancellation of your booking.

If booking with a minimum of 3 weeks prior to your wedding date full payment is required at your trial.

Cancellation

• Cancellation of the booking by myself will result in a refund of 100% of costs already paid by the client. In the unlikely event that I am unable to make your wedding appointment due to personal emergency, act of god, and severe illness I will try to find you an alternative makeup artist whom I highly recommend. They will receive a brief and any products required that they might not have in their kit.
• Cancellation of the booking by the client – Any payments that may have been made will not be refunded. Should you need to cancel any appointment please contact Gem Ryder as soon as possible. If a full cancellation is made within 28 days of the wedding date 50% of the final balance will still be required. If the cancellation is made within 7 days of the booking the full balance is still required.

If consultation bookings are cancelled or rescheduled giving less than 24 hour’s notice the client will incur a surcharge of £30. In extreme circumstances this may be waivered but it is up to Gem Ryder’s discretion.

Responsibility

It’s the clients responsibly to make Gem Ryder aware of any known allergies or skin sensitivities that they or their bridal party may have. If on the rare occasion that any of the bridal party have any contagious skin infections Gem will refuse treatment.

Liability

Gem is not liable for any suppliers that she recommends. Gem has public liability cover and is insured by Salon Gold.

Image Usage

Gem Ryder may photograph you at your trial and wedding day and send you the photos as a keepsake. They will be used for social media use and portfolio, please state if you would not like any photos taken/used for marketing.